Welcome to INNA’s page for our residential tenants.
We manage residential properties on behalf of property owners across Sweden. Here, if you live in one of the properties managed by INNA, you’ll find information about our residents’ app, how to report a fault, and how to reach us.
Residents’ app – AVY
We are rolling out the residents’ app AVY across all our properties. AVY is your direct channel to us – in the app, you can view your rent invoices, report faults and find information about your property, all in one place.
AVY is being implemented on an ongoing basis across all our properties, and you’ll be notified as soon as your property is connected..
Tenants with AVY
If your property is connected to AVY, you log in using BankID. If you’re listed on the rental agreement, you can log in via the link below.
Tenants without AVY
If your property isn’t yet connected to AVY and you receive your rent invoice from INNA Sverige AB, you can reach our customer service by phone at 08-100 100. To help you as smoothly as possible, please have your address and apartment number ready when you contact us.
If you receive your rent invoice from another company
If your rent invoice comes from another company, that’s who you should contact with questions about your rent or your home. Unfortunately, we’re unable to help with matters relating to another company.