Keeping your properties running smoothly
Our property technicians carry out inspection, maintenance and upkeep across your properties. We work preventively with structured site rounds, fire safety (SBA) inspections, energy optimization and ongoing operational data – to catch faults before your tenants do. We also, of course, handle incoming fault reports as well as issues we identify ourselves.
Each month, we follow up on reported faults through spot checks to continuously improve how we respond, how we work and how we communicate with tenants. This is a natural part of our quality follow-up.
Our customer service is staffed around the clock, handling fault reports and coordinating with technicians and on-call contractors – so your tenants always get help quickly.
We take responsibility for your properties
We offer professional property operations with a dedicated team that takes full responsibility for your properties and your tenants.
Upkeep that prevents problems
INNA is responsible for the continuous inspection and upkeep of your properties. Our operations technicians and caretakers resolve issues quickly – often before they have a chance to cause dissatisfied tenants or costly damage.
Operational optimization
Modern ventilation systems require ongoing monitoring and optimization to maintain a good indoor climate at low energy consumption. INNA’s specially trained operations technicians monitor and adjust your systems to reduce operating costs and increase tenant satisfaction.
Fault reporting
INNA gives the tenants in your properties an easy way to report faults – via web, email and phone. We respond quickly, resolve issues without delay and keep tenants informed of the status. All fault reports, which can be tracked via our website, are analyzed and shared openly with you as the property owner.
What our clients say
Want to know more about property operations?
Contact Daniel Broldenburg – he’ll be happy to help.